GETTING STARTED WITH CROSSBAR
GETTING STARTED WITH CROSSBAR
CREATE A PARENT ACCOUNT
- Click Sign Up
- Enter your email address and password
- A verification email will be sent to activate the Crossbar account
- Click on the link within the verification email
- Enter your name and phone number to complete the account profile
- Save
PARENT ACCOUNT OPTIONS
Participants: This allows you to add participants (players) that will be associated with the account.
Teams: Shows the assigned team. Clicking on the team will take you to the team page.
Settings: Update name, phone number, email address, and password.
Notifications: Sets email notifications for games and practices.
ADDING PLAYERS TO THE ACCOUNT
- Log into the Parent Account
- Select Account
- Select Add Participant
- Complete Player Profile (name, birthdate)
PLAYER REGISTRATION
- Select Program, which will take you to the program description page
- Select Register
- Select Player OR Add New Participant
- Select Participant grade range
- Complete waiver and questionnaire
- Complete Payment Process
- Complete Registration
SETTING UP A FAMILY ACCOUNT
- Log into the Parent Account
- Select Account
- Select the Player Profile icon below the player name
- The table shows the name, email address, and phone of those who are associated with the Player Profile
- To add another email address to the Player Profile, Select Add Account
- Enter the email address of the person who you wish to be added to the Player Profile
- If this person already has a Crossbar account, they will immediately be added to the Player Profile
- If this person does not have a Crossbar account, a verification email will be sent to them. They must create their own Crossbar account. Once their account has been created, they will be added to the Player Profile.
- Players can only be part of one Family Account.
FAMILY CALENDAR
The practice and game schedules for players are shown on the Family Calendar. Players must be assigned to a team for a schedule to appear.
FREQUENTLY ASKED QUESTIONS
QUESTION: How do I change or add a credit card to my account?
- Log on
- Select Account
- Select Participants
- Select View Details next to the player name
- Scroll down on the Player Profile until you find Registration History
- Select View Details next to the Program to which the player has remaining payments
- Select the Edit button next to the credit card or ACH banking details next to upcoming installment payments and add the new credit card or ACH banking information.
QUESTION: My old WBYFA website credentials aren't working on the new site.
- The new SMS website requires a new login and credentials (email, password). It is not linked to the old site, so start fresh!
QUESTION: How do I register myself as a coach or volunteer?
- This is a selection you can make during the initial registration process, however, if you missed this question and would like to volunteer, just let us know and we can add you to a roster retroactively as a head coach, assistant coach, or team manager